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Attorney Discusses Factors That Make Customers “Fall In Love” With Small Businesses. (03/13/2018)

In a special column for USA Today (3/9), Steve Strauss, a lawyer who specializes in working with small business clients and entrepreneurs, discussed the factors that “make someone fall in love with a small business.” Strauss said, “the best small businesses” connect with their customers and are “about more than money. They were about making a difference, and their customers not only got that, they loved them for that and rewarded them for it.”

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